Jordan Lee
Professional Summary
Product manager with six years of experience improving B2B workflow products through customer discovery, behavioral analysis, and focused cross-functional delivery. Connects strategy to measurable activation, retention, and operational outcomes.
Skills
Product discovery, Roadmap planning, Prioritization, User interviews, Jobs to be Done, A/B testing, SQL, Amplitude, Looker, Jira, Figma, Go-to-market planning, Stakeholder alignment, Requirements writing, Product analytics
Experience
Product Manager
2022 – Present
Orbit Harbor Systems (fictional)
- Interviewed 24 operations leads and analyzed activation funnels to identify setup friction, informing onboarding changes that raised verified activation by 14%.
- Prioritized a six-month roadmap with engineering and design using customer impact, strategic fit, effort, and operational risk rather than request volume alone.
- Launched role-based approval workflows to 40 pilot accounts, monitored support themes, and expanded after task completion reached the agreed threshold.
- Defined instrumentation and decision rules for an invitation experiment that improved first-week team adoption by 9% without increasing unsubscribe rates.
Associate Product Manager
2020 – 2022
Juniper Trail Analytics (fictional)
- Synthesized support tickets and twelve customer interviews into reporting requirements used by a five-person delivery team.
- Partnered with customer success on beta recruitment and enablement for scheduled exports, reaching 63% monthly use among eligible pilot accounts.
- Created a release review that tracked intended outcome, adoption, defects, and follow-up decisions, replacing output-only launch reporting.
Education